Terms & Conditions of California Sunriders
TOUR & TRAVEL AGREEMENT (TTA)
With your signature on the TTA you accept these terms and conditions as a binding contract between California Sunriders and you, the participant. Please read them carefully. California Sunriders cannot accept any tour participant without a duly signed TTA on day of motorcycle pick-up.
RESERVATION AND DEPOSIT
Guided / Escorted Tours: a $1,000.00 transferable deposit is required at time of booking. The new tour date must lie within 12 months time of cancellation or deposit will become non-refundable.
Rentals and Self-Guided Tours: a deposit of 50% of booking amount is required at time of booking. The deposit is non-refundable and non-transferable.
The remaining balance for all bookings is due 65 days before arrival. By signing the Credit Card Authorization you give California Sunriders permission to charge your card 65 days prior tour start. For payment by wire transfer or check the total balance must be received 65 days before tour start or California Sunriders reserves the right to treat this reservation as cancelled.
Different reservation and deposit requirements may apply for custom tours.
RELEASE AND WAIVER
Every participant in a California Sunriders Motorcycle Tour is required to accept and sign a Rental Agreement and release and waiver form of rights before the guided tour begins. California Sunriders cannot accept any tour participant without a duly signed release and waiver form.
AGENTS AND REPRESENTATIVES
California Sunriders agents and travel industry business partners are representing us, but are not a party of this contract, nor are they in any event responsible or liable for any failure to provide any services as may be described in our literature pertaining to the contract.
MOTORCYCLE RENTAL / SECURITY DEPOSIT
Rental motorcycles are provided as part of the tour package. California Sunriders will attempt to provide tour participants with the model of motorcycle requested.
California Sunriders reserves the right to substitute the motorcycle confirmed to tour participants. Unfortunately, at times, certain unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, delay in manufacture fleet delivery, mechanical failure, collision damage and theft. Should California Sunriders not be able to provide the requested motorcycle a similar or better model will be provided to the customer. This constitutes the maximum liability of California Sunriders. A security deposit of $500 up to $3000 has to be paid to the motorcycle rental company at the time of motorcycle pick-up. The security deposit will be returned by the motorcycle rental company upon return of the undamaged motorcycle to the motorcycle rental company after completion of the trip. If the motorcycle shows signs of damage, the security deposit will be treated as an insurance deductible and a portion or all of the security deposit will be withheld by the rental company to cover the damages. During the tour California Sunriders is not obliged to replace a damaged motorcycle.
California Sunriders assumes no responsibility for loss, damage, or delay in delivering baggage to tour participants. Baggage turned over to California Sunriders each day for transportation is done so at rider’s own risk.
MINIMUM TOUR PARTICIPANTS / TOUR CANCELLATION / GUIDED TOURS
Up to 30 days prior to the start of a tour, California Sunriders can cancel the tour if an insufficient number of tour participants have booked and fully paid by that time. The required minimum number of participating motorcycles to conduct a guided tour can be reviewed in the DATES & PRICES document. For a lesser number of participating motorcycles we can offer a customized tour quote which will reflect a price adjustment or offer this tour as a self-drive tour. If customers do not accept to pay the supplement, California Sunriders will refund their payment in full, which will constitute the full settlement. California Sunriders is not liable for any additional costs or losses incurred by the tour participant due to California Sunriders’ cancellation of tour due to lack of participation. This includes, but is not limited to the cost of pre-paid airline tickets, hotel reservations or automobile rentals. Situations may arise which will make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides and other travel arrangements. In that event, we do not assume responsibility or liability for any resulting losses, expenses or inconvenience. Your full tour price will be refunded if the tour is cancelled prior to scheduled tour start date.
CANCELLATION AND REFUNDS
Cancellations received less than 60 days prior to departure will be subject to the following forfeit of tour cost:
60 - 40 Day Cancellation Notice:………………………………… 60% of Total Booking Amount
39 or Less Day Cancellation Notice:…………………………. 100% of Total Booking Amount
No Show……………………………………………………………………… 100% of Total Booking Amount
For certain tours different cancellation policies may apply.
Cancellation Fees will be charged to your Credit Card.
Exceptions to the cancellation policy cannot be made for any reason. Trip cancellation insurance is strongly recommended.
ADDITIONAL ACCOMMODATION (on request)
Additional nights at the assigned tour hotels before or after the tour can be booked through California Sunriders. Please note that a fee of $30 occurs if you change or cancel the booking for your additional accommodation. If you cancel additional nights within below mentioned cancellation terms following fees apply:
60 - 40 Day Cancellation Notice:………………………………… 60% of Total Hotel Cost
39 or Less Day Cancellation Notice:…………………………. 100% of Total Hotel Cost
No Show……………………………………………………………………… 100% of Total Hotel Cost
• 21 years of age or older
• Valid motorcycle operator’s license
• Minimum of one year of riding experience on heavyweight motorcycles
• Major credit card is required.
CANCELLATION AND REFUNDS FOR RENTALS
60 - 30 Day Cancellation Notice:………………………………… 60% of Total Booking Amount
29 or Less Day Cancellation Notice:…………………………. 100% of Total Booking Amount
No Show……………………………………………………………………… 100% of Total Booking Amount
Restrictions may apply during events, e.g. Daytona Bike Week, Sturgis, etc.
NON-OBSERVANCE OF TRAFFIC LAWS AND GROUP TRAVEL REGULATIONS
If the customer does not comply with traffic laws or the requirements for group travel described by the tour guide and guidelines the agreement with the rider may be canceled and riding privileges will be suspended. Riding privileges will be suspended for anyone under the influence of drugs or alcohol.
California Sunriders is responsible for providing the services listed in the tour description according to the local standard and the accurate description of services offered in its literature. California Sunriders is responsible for conscientious travel preparations. California Sunriders nor any of its agents are responsible or liable for any accidents and cannot be held liable in any way for any occurrence in connection with the tour or the client’s participation in connection with the tour, which might result in injury, death or other damage to the client, his property, or his family, heirs, or assigns. California Sunriders is not responsible for any delays, changes, in schedule or other conditions.
WEATHER CONDITIONS / ALTERATIONS
California Sunriders strives to schedule its tours at a time of the year, when the weather in the touring area is usually pleasant for motorcycling. California Sunriders cannot be made liable for unpleasant or unsuitable weather conditions that occur during a tour and no refunds or adjustments will be made for such conditions. Tours operate on a seasonal basis and it may be necessary in some instances to change the itinerary due to weather/road conditions. The itinerary will be adjusted accordingly if necessary.
CHANGES TO TOUR PRICE / RATES
Prices quoted on our website or in printed materials are the prices in effect at the time the quotation is given. If cost factors, including but not limited to currency fluctuations, hotels, meals, motorcycles, insurance etc, dictate the need for an increase in the price of the trip, California Sunriders may modify the price at any time prior to 60 days before departure. If the customer does not agree with such an increase, the customer may cancel the reservation and the deposit will be refunded in full.
California Sunriders, our suppliers, guides and outfitters accept no responsibility for and shall not be liable in respect of any loss, damage, alterations, delays or changes arising from circumstances outside our control, such as but not restricted to: war or threat of war, riot, industrial dispute, civil strife, fire, adverse weather conditions, terrorist activity, natural and nuclear disaster, technical problems with transport, computer malfunction, cancellation of scheduled or charter airlines, closure or congestion of airports or ports, disease or financial failure of suppliers. While we will do whatever we can to help (e.g. same year postponement of your trip), any additional costs incurred are your responsibility.
California Sunriders recommends that customers take out adequate travel, health and accident insurance as well as trip cancellation insurance.
Every client will receive a full orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the clients' maintenance responsibilities, local and state laws.
Reservations can be made by:
ALL RESERVATIONS ARE ON A REQUEST BASIS. BOOKINGS MUST BE CONFIRMED BY CALIFORNIA SUNRIDERS Inc.
PAYMENT BY CREDIT CARD
Payments (tour deposit or balance payment) can be made by wire transfer or with the following credit cards, VISA, MasterCard, AMEX, DISCOVER.
PAYMENT BY CHECK
Balance payments by check must be made to California Sunriders Inc. and checks must be drawn on a U.S. bank and payable in U.S. dollars.
Mail Checks To:
355 South Grand Ave, Suite 2450
Los Angeles, California 90071
PAYMENT BY WIRE TRANSFER
All wire fees (sending and receiving) are to be paid by customer.
Please contact us for further information on wire transfer details.
AVAILABLE MOTORCYCLE MODELS
Motorcycle models are available on request basis. Not all models are available at every location and some locations may only run certain models.